WHEN LIFE HAPPENS

Choose St. Charles and Cottleville, Missouri's Best Auto Body Shop.

Vehicle repair made simple

Experience the Difference: Relax & Let Your Trusted Auto Body Repair Experts Get You Safely Back On The Road.

We Repair All Makes & Have Advanced Training With

Repairs Made Simple

At Don's Auto Body, we're proud to be recognized as The Trusted Leader in Collision Repair. We understand the frustration and inconvenience that auto body damage can bring to your daily life. Our dedicated team is committed to alleviating your stress by managing all the complexities and decisions involved in repairing your vehicle, ensuring it is restored to its optimal condition.

Over the past decade, we've proudly earned the title of the #1 Collision Repair Center in St. Charles for ten consecutive years. With over 52 years of trusted service at our original St. Charles location, and the addition of our new Cottleville facility, we are eager to continue serving the community with excellence in collision repair. Trust us to get you safely back on the road.

5 FACTS YOU SHOULD KNOW!

Before getting your vehicle repaired.

1. Safety First

At Don's Auto Body, we understand how rapidly vehicle technology is advancing, making it challenging for many repair shops to keep up. That's why we're proud to have a team of factory-trained collision engineers who specialize in repairing vehicles with the latest technology and safety systems.

We're committed to staying ahead by regularly training on the newest repair techniques. Our iCar Gold Class certification and ongoing ASE certification validate our dedication to providing exceptional service. When you choose Don's Auto Body, you're choosing expertise you can trust for your vehicle repairs.

Contemporary Coachworks - Auto Body Repair - Vehicle Inspection

2. Nationwide Warranty

It's imperative that the shop repairing your vehicle has the proper equipment and knowledge to restore it back to its factory condition. Don's has been certified by the Automotive Protection Bureau to ensure your vehicle is fixed properly, and you receive the only nationwide warranty that helps to keep the resale value of your vehicle high.

Visit AMPbureau.com for more details

3. Your Choice

We respect the fact that you always have the final say on who repairs your vehicle. No matter what your insurance company, dealer or vehicle manufacture has to say the final decision is always yours. We work for you and will always prioritize your safety and well-being above all else.

Contemporary Coachworks - Auto Body Repair - Online Estimate

Contemporary Coachworks - Auto Body Repair - Car fixed

4. The VIP Experience

Most auto body shops treat customers as an afterthought because they are so focused on dealing with an insurance company. At Don's Auto Body you are our VIP guest and deserve our 5 star repair experience.

5. Trusted Experts

While having endorsements from vehicle manufacturers and prestigious organizations like AMP Bureau and ICAR is impressive. It's also important to listen to opinions from fellow car owners.

EXPERIENCE THE DIFFERENCE!

FAQ's

Frequently Asked Questions About Auto Body Repair

DO YOU WORK WITH INSURANCE COMPANIES?

Yes, we work with all insurance companies. Our team will communicate and coordinate with your insurance company to ensure that your vehicle is repaired properly and safely.

HOW DO I GET AN ESTIMATE?

We offer estimates in person at the shop or complimentary online estimates with our auto body estimating tool. This easy to use tool will walk you through the process and gather all the information we need to get you an estimate.

WILL MY VEHICLE BE SAFE AFTER ITS BEEN DAMAGED?

We understand the frustration and inconvenience that auto body damage can bring to your daily life. We understand the confusion and overwhelming decisions you may face when it comes to getting your vehicle fixed correctly. We've got you covered! Our team of skilled collision and auto body repair experts have assisted countless vehicle owners, just like you, in safely getting back on the road. With our expertise and experience, we'll navigate the complexities for you, ensuring your vehicle is restored to its pre-damage condition. Trust us to handle the details.

I ALREADY HAVE AN ESTIMATE FROM MY INSURANCE COMPANY, WHAT DO I DO NEXT?

If your insurance company has already looked at your vehicle, you can call us to schedule the repairs. We must start the repair process from the original insurance estimate. You can email us a copy, drop it off, or give us your insurance information and we can obtain our own copy of the estimate.

WILL MY ESTIMATE INCLUDE ALL NEW OEM FACTORY REPLACEMENT PARTS?

Each insurance company has different parts guidelines for factory/OEM parts, aftermarket (new but made by another company), remanufactured (previously damaged), or used (LKQ) parts to be used during the repair. You have the legal right to use only OEM (original equipment manufacturer) parts. WEcan assist you to use only OEM parts.

WHERE DO I GET A CLAIM NUMBER?

We can assist you with obtaining your claim number from your insurance company. Make us your first call, and we will handle it all for you!

WHAT IS A DEDUCTIBLE AND HOW DO I KNOW IF I HAVE TO PAY ONE?

A deductible is determined at the purchase of your insurance premium and can range anywhere between $50 and $3,000. If the repair is going through your insurance policy, then the cause of the accident will determine the deductible amount. Ask your insurance company or go through your policy to find out. If you were not at fault and the repair is going through the other party’s insurance, then you will not have a deductible.

WHEN IS MY DEDUCTIBLE DUE?

You are responsible for paying your deductible when you pick up your vehicle. The insurance check issued will be minus your deductible amount, if you have one. At the time you pick up your vehicle, you will pay the deductible amount. If you are expecting your deductible to be reduced or waived by insurance, we suggest you contact your insurance carrier and confirm prior to picking up your vehicle

WHAT SERVICES DOES YOUR AUTO BODY SHOP OFFER?

We offer a wide range of services including car collision repair, dent repair, auto painting, bumper repair, frame straightening, and more. We specialize in restoring your vehicle to its pre-accident condition.

WHAT IS PAINTLESS DENT REPAIR

Paintless dent repair is a technique used to fix minor dents without the need for repainting. It involves gently massaging the dent from the inside of the panel, restoring it to its original shape.

CAN YOU FIX SCRATCHES IN MY CARS SURFACE?

Absolutely! Our skilled technicians are experienced in car scratch repair, and we utilize industry-leading techniques to restore your car's finish and eliminate unsightly scratches.

HOW LONG DOES IT TAKE TO REPAIR A CAR AFTER A COLLISION?

The repair time depends on the extent of the damage. We evaluate each vehicle individually and provide an estimate of the repair duration. Our goal is to complete repairs efficiently without compromising quality.

WHAT VEHICLES CAN WE FIX FOR COLLISION REPAIR

Our auto body experts have had extensive experience and training. We are recognized to preform auto body and collision repairs on:

Acura

Alfa Romeo

Aston Martin

Audi

Bentley

BMW

Buick

Cadillac

Chevrolet

Chrysler